Refund Policy

At ArtisticOilify, your satisfaction is our top priority. We are committed to providing high-quality services and ensuring you have a positive experience. If you encounter any issues with your purchase, please let us know, and we will do our best to assist you.

1. Eligibility for Refunds

Refunds are only available for purchases made directly through our website. To be eligible for a refund:

• You must contact us within 30 days of your purchase date.
• The issue must be related to the quality or performance of the product/service provided.
• Refund requests for promotional or discounted purchases may not be eligible, unless stated otherwise in the offer terms.

2. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

• Change of mind after purchase.
• Failure to use the service or product within the specified time frame.
• Issues caused by user error or unsupported devices.

3. How to Request a Refund

To request a refund, please contact us with the following information:

• Your order number or receipt details.
• A detailed explanation of the issue or reason for the refund request.
• Any supporting documentation or screenshots (if applicable).

Our support team will review your request and respond within 5 business days.

4. Processing Refunds

Once your refund is approved, it will be processed within 10 business days. The refund amount will be applied to the original method of payment used during the purchase. Please note that processing times may vary depending on your bank or payment provider.

5. Contact Us

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to help!